I am trying to verify my benefits and when I get to the page that I put the verification code, it said I tried too many times and that they locked my account

Q) I am trying to verify my benefits and when I get to the page that I put the verification code, it said I tried too many times and that they locked my account, the issue is that i only put the code once then I got that notification. So I tried again and it takes me to a blank page. I don’t think your website is working.

A) I understand your frustration. It sounds like you are having trouble verifying your benefits because you are getting an error message that says you have tried too many times. This can be frustrating, especially if you are sure that you only tried the code once.

There are a few possible explanations for why you are getting this error message. One possibility is that there was a problem with the website when you tried to enter the code. Another possibility is that you entered the code incorrectly. Finally, it is also possible that your account has been locked due to suspicious activity.

To troubleshoot this issue, I would recommend trying the following:

• Wait a few minutes and try again. Sometimes, websites can experience temporary errors. If you wait a few minutes and try again, the problem may be resolved.
• Check your internet connection. Make sure that you have a strong internet connection and that you are not using a proxy server.
• Try a different browser. Sometimes, a problem with one browser can be resolved by using a different browser.
• Contact your state unemployment agency. If you have tried all of the above and you are still having problems, you can contact your state unemployment agency for assistance.

To address the problem you’re facing, I recommend reaching out to the customer support or technical support team of the website or organization you are trying to verify your benefits with. They will be better equipped to assist you and provide guidance on how to resolve the issue you’re encountering. Look for contact information or a support portal on their website where you can submit a ticket or find relevant contact details.

Explain the situation to their support team and provide any necessary details, such as the error message you received and the steps you took before encountering the problem. They should be able to assist you in unlocking your account or resolving any technical issues with their website.

Remember to be patient and provide as much information as possible to help them understand and address the issue effectively.

I hope this helps!