I received unemployment from the middle of June to the middle of August when I was unemployed from a local school district. I do not get paid in the summer because I am a ED TECH III. When I went to apply for LIHEAP I was denied because they cannot use my bank statement for proof of the money. I did not write down my ID or Password to check in every week because it was stored in the computer. Coffee got into that computer, everything was saved but the passwords and ID;s that were stored in it. I can not get in contact with the DOL because they have a message that states “All our representatives are busy call back later”. I have been doing this at different times and different days since I was first notified about my LIHEAP. I need someone to get through to them and get my ID and Password. I really need LIHEAP. I am 74 years old and in addition to my income, my Social Security is only $600 a month.