What is a claimant suppose to do when the Judge doesn’t call on IDES

unemployed_personQ) I never received my IDES Appeals Phone Call today, I haven’t received anything in the mail to reschedule, I was just not contacted by the ALJ, what is a claimant suppose to do when the Judge doesn’t even call or correspond?

A) If you did not receive your IDES Appeals Phone Call today, you should do the following:

  1. Check your voicemail. It is possible that the ALJ left a voicemail for you. If they did, listen to the voicemail and follow the instructions.
  2. Check your email. The ALJ may have sent you an email instead of calling. If they did, check your email and follow the instructions.
  3. Call the IDES back. If you did not receive a voicemail or an email, you should call the IDES back. You can find the contact information for the IDES on their website.
  4. Ask to speak to a supervisor. If you call the IDES and you are unable to get through to the ALJ, you should ask to speak to a supervisor. The supervisor may be able to help you resolve the issue.
  5. File a complaint. If you are unable to get through to the IDES or you are not satisfied with the response you receive, you should file a complaint. You can file a complaint online or by mail.

Here are some additional tips for dealing with a missed IDES Appeals Phone Call:

  • Be patient and persistent. The unemployment process can be slow and frustrating, but it is important to be patient and persistent.
  • Keep good records. Make sure to keep track of all of your communications with the IDES, including phone calls, emails, and letters.
  • Be organized. Make sure to keep all of your documentation in one place, so that you can easily find it when you need it.
  • Be prepared to advocate for yourself. The IDES is a large bureaucracy, and it can be difficult to get your voice heard. It is important to be prepared to advocate for yourself and your case.

I hope this helps!

Please follow up with your Unemployment Appeals counselor to inquire on the Decision made by the Judge on your case.

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