Q) I never received my IDES Appeals Phone Call today, I haven’t received anything in the mail to reschedule, I was just not contacted by the ALJ, what is a claimant suppose to do when the Judge doesn’t even call or correspond?
A) If you did not receive your IDES Appeals Phone Call today, you should do the following:
- Check your voicemail. It is possible that the ALJ left a voicemail for you. If they did, listen to the voicemail and follow the instructions.
- Check your email. The ALJ may have sent you an email instead of calling. If they did, check your email and follow the instructions.
- Call the IDES back. If you did not receive a voicemail or an email, you should call the IDES back. You can find the contact information for the IDES on their website.
- Ask to speak to a supervisor. If you call the IDES and you are unable to get through to the ALJ, you should ask to speak to a supervisor. The supervisor may be able to help you resolve the issue.
- File a complaint. If you are unable to get through to the IDES or you are not satisfied with the response you receive, you should file a complaint. You can file a complaint online or by mail.
Here are some additional tips for dealing with a missed IDES Appeals Phone Call:
- Be patient and persistent. The unemployment process can be slow and frustrating, but it is important to be patient and persistent.
- Keep good records. Make sure to keep track of all of your communications with the IDES, including phone calls, emails, and letters.
- Be organized. Make sure to keep all of your documentation in one place, so that you can easily find it when you need it.
- Be prepared to advocate for yourself. The IDES is a large bureaucracy, and it can be difficult to get your voice heard. It is important to be prepared to advocate for yourself and your case.
I hope this helps!
Please follow up with your Unemployment Appeals counselor to inquire on the Decision made by the Judge on your case.