How can I file a claim for FL unemployment if reconnect is locked out and no way of verify anything

A) Don’t worry, there are still ways to file your unemployment claim in Florida even if your Reconnect account is locked and you can’t verify anything through the usual channels. Here are your options:

Phone:

  • Customer Service Center: The quickest solution is to call the Florida Reemployment Assistance Customer Service Center at 1-888-993-9713. Explain your situation (locked Reconnect and no verification) and they will assist you with filing your claim over the phone.
  • Local Office: You can also visit your local Florida Department of Economic Opportunity (DEO) office in person. Bring a valid photo ID and any documentation related to your job separation (e.g., proof of layoff, termination notice). You can find your local office here: https://www.floridajobs.org/Reemployment-Assistance-Service-Center.

Online:

  • Reemployment Assistance Help Center: While you might not be able to access your claim directly, the Reemployment Assistance Help Center can still be helpful. Go to https://www.floridajobs.org/Reemployment-Assistance-Service-Center, select “Claimants” -> “Account Login Assistance”, and choose the option that best describes your situation (“I need to reset my PIN” or “I’m locked out of my RECONNECT account”). Follow the prompts and try to verify your identity. If successful, you might be able to reset your PIN or unlock your account and access your claim online.
  • Mail: As a last resort, you can file your claim through the mail. Download and print the Unemployment Claim Form (UC-1) from https://www.floridajobs.org/Reemployment-Assistance-Service-Center/reemployment-assistance/claimants and mail it to your local DEO office address. Include any supporting documentation with your form.

Important Tips:

  • Act quickly: Don’t delay in filing your claim. The sooner you file, the sooner you can start receiving benefits.
  • Gather documentation: Keep copies of all documents related to your job separation and unemployment claim. This might include paystubs, W-2s, termination notices, and proof of job search activities.
  • Be patient: Due to high demand, processing times might be longer than usual. Be patient and follow up with the DEO if you don’t hear back after a reasonable amount of time.

Here are some additional resources that you might find helpful:

Remember, the DEO is there to help you during this challenging time. Don’t hesitate to reach out for assistance if you need it.

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