AM AN AIR FORCE VETERN. i HOLD A SECRECT CLANCNCE. i HAVE A TWIC CARD (TRANSPERTAION WORKERS ID CARD) WHICH ALLOWS ME TO WORK A NUCLEAR POWER STATION, POWER PLANTS, AND REFINERIES, AND OTHER PLACES THAT INVOLVE A CLEARANCE. IDME WAS HACKED A FEW DAYS AGO.

I ENTERED ALL MY DATA TO GET MY UNEMPLOYMENT OVER 3 WEEKS AGO. I NEED SOME HELP GETTING THIS FIXED, I START A 1 WEEK JOB ON FRIDAY 3 MAY TIL 9MAY24. I NEED HELP AS I HAVE BILLS TO PAY

A) I understand this is a stressful situation, especially with the upcoming job. Here’s how we can approach getting your ID.me fixed:

Securing your ID.me Account:

1. Report the Hack: Since you suspect your ID.me was hacked, report it immediately to ID.me’s dedicated fraud team: https://help.id.me/hc/en-us/articles/1500002603702-What-to-do-if-you-ve-been-scammed
2. Change your Password: Even if you’re unsure if the hackers changed it, reset your ID.me password to a strong, unique password you don’t use elsewhere. Here’s a guide: https://help.id.me/hc/en-us/articles/202087724-Resetting-your-ID-me-password
3. Enable Multi-Factor Authentication (MFA): MFA adds an extra layer of security. Choose a strong method like an authenticator app or security key. Here’s a guide for ID.me MFA: https://help.id.me/hc/en-us/articles/360018113053-Getting-started-with-multi-factor-authentication-MFA

Recovering your ID.me Account:

Contact ID.me support and explain your situation, including your veteran status, security clearance, and upcoming job. Emphasize the urgency due to the job starting on Friday. Here are the contact options:

• ID.me Help Center: Search for solutions or contact support through their Help Center: https://help.id.me/hc/en-us
• Phone: While ID.me discourages phone support, you can try calling their general line at 1-888-ID-ME365 (1-888-436-3365). Be prepared for wait times.

Additional Resources:

• Veteran Benefits Administration: The VA offers various resources and support for veterans. They might be able to offer alternative ways to verify your identity for your new job. Contact them at 1-800-827-1000.
• State Unemployment Office: Explain your situation to your state’s unemployment office. They might be able to offer alternative verification methods.

Job Security:

• Contact your Employer: If possible, reach out to your new employer and explain the situation. They might be able to offer some flexibility or alternative verification methods due to the short notice.

Remember: Don’t share any personal information or login credentials with anyone you don’t trust completely.

Considering the time constraints, prioritizing contacting ID.me support and your employer seems most crucial. Hopefully, with a combination of these steps, you can regain control of your ID.me account and secure your new job.