Where can I get my unemployment benefit account re-certified? I have a new email and forget my password. I was told by an agent that I had to go to Boston. Where do I go? Can I do this virtually with an agent?

A) You can re-certify your unemployment benefit account online or by phone. If you have a new email address and forgot your password, you can reset your password on the EDD website. Once you have reset your password, you can log in to your account and re-certify your benefits.

To re-certify your benefits online, go to the EDD website and click on the “UI Online” link. Sign in to your account and click on the “Certify for Benefits” link. Follow the instructions to complete the certification process.

To re-certify your benefits by phone, call the EDD Tele-Cert number at 1-866-333-4606. Have your claim ID number and Social Security number ready when you call.

You do not need to go to Boston to re-certify your unemployment benefit account. You can do it online or by phone.

Here are the steps on how to re-certify your unemployment benefit account virtually with an agent:

1. Go to the EDD website and click on the “Contact Us” link.
2. Select the “Reopen or Recertify a Claim” topic.
3. Choose the “Virtual Interview” option.
4. Enter your claim ID number and Social Security number.
5. Select a time and date for your appointment.
6. Be prepared to answer questions about your claim.

The EDD agent will help you reset your password and re-certify your benefits.

I hope this helps! Let me know if you have any other questions.