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Pin incorrect, called every number available to speak to an agent

unemployed_personQ) I received a letter saying I was eligible for UI and to make my first claim on February 7th. I did so online. It told me my pin was incorrect (it wasn’t) and to call. I tried to claim by phone. Each time it tells me I need to speak to an agent. Tuesday through Friday, for the last three weeks, I have called every number available to speak to an agent. I don’t even get put on hold to wait. It tells me that due to the high volume of calls, I need to call back. I call at least three times a day and get the same message. Now I am trying to find a location for an office in my area. I call the numbers listed online and it just rings with no answer. What is going on?

A) With millions of people still unemployed, Unemployment offices are very busy. At this stage I recommend you visit your nearest unemployment office and speak with a counselor and have him/her reset your pin. You have wasted a lot of time calling, you need to visit the office.

2 Responses to Pin incorrect, called every number available to speak to an agent

  1. According to the article in on Seattle Times “Thanks to a federal program lined up by their unions, local workers laid off during the current dip in employment at Boeing Commercial Airplanes will enjoy a financial cushion that’s much, much plumper than what the average unemployed state resident gets.” You need to contact your local union regarding your benefits in the program.

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514 Responses to Tell Us Your Experience At Your Local Unemployment Office

  1. Apparently the UE office in Asheboro, NC had moved yet they have not updated their new address on this website. Apparently they close at 12pm each Wednesday but I don’t see that info anywhere either. A local police officer tried helping me find the office today and he too did not know it moved or where to. He was kind enough to call someone and get the new address for me. I am unable to find a website for them as well. I am an employer attempting to contact them to discuss employment opportunities.

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