Q) I was a server at a restaurant when covid pandemic started. My employer was forced to close due to state/ nationwide pandemic curfew. That was in March, I’m told my unemployment will be backdated & I will receive $. I recently in the beginning of October, I hd to switch to pua & the connect system is messed up. Now I haven’t been able to claim my benefits, so no money since beginning of October. I’ve lost my job, rental home, car & desperately need my back benefits as well as my current , I call unemployment twice a week at least to get information as to when the problem will be fixed. Im trying to support my family. When I call Im told they are aware of the problem, its not just me & I don’t need to call, they are working on it. Who can help then?? Apparently I don’t qualify for the cares act assistance that was just advertised in Sarasota county to help with back bills. I’ve already lost everything & no help to move into a place or get another car!!! I’m frustrated, who can help my family?
A) I’m sorry to hear about the difficulties you’ve been facing with the unemployment system and the impact it has had on your life. It can be very frustrating when you are doing everything you can to get the benefits you need and are not receiving a clear answer.
There are a few options you could try to get more help and support:
- Contact your local elected officials: You can contact your state representatives, senators, or other local officials to ask for assistance with your situation. They may be able to connect you with resources or advocate on your behalf with the state agency.
- Seek legal aid: If you are facing financial hardship and are unable to afford legal representation, there are organizations that offer free legal aid services. You can search for legal aid organizations in your area that specialize in unemployment and benefits law.
- Reach out to community organizations: There may be local community organizations or charities that can offer support and resources to help you and your family during this difficult time. They may be able to offer assistance with housing, transportation, or other essential needs.
- Keep contacting the unemployment agency: While it can be frustrating to be told that they are working on the problem and that you don’t need to call, it is important to keep checking in with the unemployment agency regularly to make sure that your case is still being processed and to see if there are any updates or actions you can take to move your case forward.
I hope these options are helpful to you, and I wish you the best of luck in getting the support and resources you need.