I THINK SOMEONE IS USING MY NAME AND INFORMATION TO GET UNEMPLOYMENT. I’VE BEEN TRYING TO TALK TO SOMEONE BUT YOU ARE CLOSED OR WHEN I CALL CAN NOT SPEAK TO ANYONE OR THEY HANG UP. ALL YOUR OFFICES HAVE NO ONE THERE TO HELP.BOTTOM LINE I NEED YOUR HELP IM IN THE BOSTON AERA
A) I understand that you are concerned about someone using your name and information to get unemployment benefits. I can help you with this.
Here are the steps you can take to report unemployment fraud in Boston:
- File a police report. This is the first step you should take to protect yourself from identity theft. You can file a police report online or in person at your local police department.
- Contact the Department of Unemployment Assistance (DUA). You can contact the DUA by phone, mail, or online. The phone number is 1-877-626-6800. The mailing address is: Department of Unemployment Assistance One Ashburton Place Boston, MA 02108You can also report unemployment fraud online at the DUA website: https://www.mass.gov/info-details/report-unemployment-benefits-fraud
- Place a fraud alert on your credit report. This will prevent anyone from opening new accounts in your name without your permission. You can place a fraud alert by contacting the three major credit bureaus: Equifax, Experian, and TransUnion.
- Monitor your credit report for any unauthorized activity. You should check your credit report at least once a year, but you should do it more often if you think you have been a victim of identity theft. You can get a free copy of your credit report from each of the three major credit bureaus once a year at AnnualCreditReport.com.
I know that this is a stressful situation, but I am here to help. Please let me know if you have any questions.
In addition to the steps above, you may also want to contact your employer to let them know that someone may be using your name and information to file a fraudulent unemployment claim. Your employer may be able to help you with the investigation.
The penalty for unemployment fraud in Massachusetts is up to five years in prison. If you believe that someone is using your name and information to commit unemployment fraud, it is important to report it to the authorities as soon as possible.
To the OP. At what point during the process does this happen to you? I ask because this is the first time I have applied for MA benefits. After I enter my SSN twice, I am then prompted for a password. No way to enter my own info. If I click on forgot password, all of the ways they have to get in touch with me, are not mine. I am wondering if they figured any of this out for you.
From what you’ve described, it appears that you’re having trouble with the online application process for MA benefits, possibly due to not being able to enter your own information or not having access to the contact methods provided. If you’re encountering technical difficulties or issues with the application system, I would recommend the following steps:
Contact Support: Look for contact information or a help section on the website where you are applying for the MA benefits. There should be a way to reach out to their customer support or technical assistance for help with issues related to the application process.
Clear Cookies and Cache: Sometimes, browser cookies and cache can cause issues with online forms. Try clearing your browser’s cookies and cache and then attempt the application again.
Use a Different Browser: Sometimes, certain browsers might have compatibility issues with specific websites or forms. Try using a different browser to see if the problem persists.
Try Different Devices: If you’re using a computer, try accessing the application on a different device such as a smartphone or tablet to see if the issue is isolated to your current device.
Ask for Help: If you’re still encountering problems, consider asking a tech-savvy friend or family member to assist you with the application process.
Visit a Local Office: If possible, you might consider visiting a local office related to the benefits program you’re applying for. They might be able to provide assistance in person.
Check Documentation: Review any documentation or instructions provided on the application website. There might be specific steps or requirements you’re missing.
Remember that each application process might have its own unique requirements and steps, so it’s important to follow the guidelines provided by the organization offering the benefits. If you continue to experience issues, reaching out to their support team is the best course of action.