I have Filed for Unemployment, did the phone interview, faxed the identification paperwork requested Twice, Received the Bofa Card, Have been out of work since May 19th of this year, And still my payment Card from Bank of America is Closed. I was told to Fax Identification to The Unemployment office fax phone numbers which I did with no results. My card is still closed. How can this be Resolved?

A) I understand that you are having trouble with your unemployment payment card being closed. I can help you with this.

Here are some things you can do to try to resolve the issue:

1. Check the status of your card. You can do this by calling the Bank of America unemployment card customer service number at 1-866-692-9374.
2. Verify that you have faxed the correct identification paperwork to the correct fax number. You can find the fax number on the unemployment office website or by calling them.
3. Contact the unemployment office to see if they have any further information about why your card is closed. You can find the contact information for the unemployment office on their website.

If you have tried all of these things and your card is still closed, you may need to file a new claim for unemployment benefits. You can do this by going to the unemployment office website or by calling them.

Here are some additional tips for resolving the issue:

• Be persistent. Don’t give up if you don’t get a resolution right away. Keep calling the unemployment office and faxing the identification paperwork until you get the issue resolved.
• Be polite and patient. The people you are talking to are just trying to help you. Be understanding if they are busy or if it takes some time to resolve the issue.
• Keep a record of your calls and correspondence. This will help you track your progress and make sure that you are not repeating yourself.

Again, the general approach to solve this issue:

1. Contact the Unemployment Office: Since you’ve already faxed the identification paperwork and your payment card is still closed, it’s important to reach out to the unemployment office again. You can try calling their customer service line or visiting their website for contact information. Explain your situation, provide your claim details, and inquire about the status of your case.
2. Document Everything: Keep a detailed record of all the interactions you have with the unemployment office. Note down the dates, times, names of representatives you spoke with, and what was discussed during each conversation. This documentation can be useful in case you need to escalate the issue later.
3. Visit the Local Office: If possible, consider visiting your local unemployment office in person. Sometimes, speaking face-to-face with a representative can lead to a quicker resolution compared to phone or fax communication.
4. Ask for a Supervisor: If you’re not getting a satisfactory response from the initial representatives you’re speaking to, politely ask to speak with a supervisor or someone higher up. They may have more authority to address your specific issue.
5. Be Persistent and Patient: Resolving bureaucratic issues can take time. Be persistent in following up, but also patient as it might take some time for the office to process your information and take the necessary actions.
6. Check Your Mail or Online Account: Sometimes, communication might come in the form of mail or updates to your online account. Make sure you’re checking both your physical mailbox and any online portal provided by the unemployment office for updates or notifications.
7. Seek Legal Assistance: If you’ve exhausted all the above options and still haven’t received a resolution, you might consider seeking legal advice. Some states have legal aid organizations that provide assistance to individuals facing issues with unemployment benefits.

Remember, every state has its own specific procedures and timelines for unemployment claims, so make sure you’re following the guidelines provided by your state’s unemployment office. It’s also a good idea to double-check their website for any updates or changes to the process.