To the OP. At what point during the process does this happen to you? I ask because this is the first time I have applied for MA benefits. After I enter my SSN twice, I am then prompted for a password. No way to enter my own info. If I click on forgot password, all of the ways they have to get in touch with me, are not mine. I am wondering if they figured any of this out for you.

A) From what you’ve described, it appears that you’re having trouble with the online application process for MA benefits, possibly due to not being able to enter your own information or not having access to the contact methods provided. If you’re encountering technical difficulties or issues with the application system, I would recommend the following steps:

1. Contact Support: Look for contact information or a help section on the website where you are applying for the MA benefits. There should be a way to reach out to their customer support or technical assistance for help with issues related to the application process.
2. Clear Cookies and Cache: Sometimes, browser cookies and cache can cause issues with online forms. Try clearing your browser’s cookies and cache and then attempt the application again.
3. Use a Different Browser: Sometimes, certain browsers might have compatibility issues with specific websites or forms. Try using a different browser to see if the problem persists.
4. Try Different Devices: If you’re using a computer, try accessing the application on a different device such as a smartphone or tablet to see if the issue is isolated to your current device.
5. Ask for Help: If you’re still encountering problems, consider asking a tech-savvy friend or family member to assist you with the application process.
6. Visit a Local Office: If possible, you might consider visiting a local office related to the benefits program you’re applying for. They might be able to provide assistance in person.
7. Check Documentation: Review any documentation or instructions provided on the application website. There might be specific steps or requirements you’re missing.

Remember that each application process might have its own unique requirements and steps, so it’s important to follow the guidelines provided by the organization offering the benefits. If you continue to experience issues, reaching out to their support team is the best course of action.