Frequent Questions On Kentucky Unemployment Insurance Benefits

How do I schedule an appointment to apply for KY Unemployment Benefits?

You can schedule an in-person or phone appointment at any Kentucky Career Center locations.

You will need to bring:

• Two forms ID
• A Photo ID in order to enter the building.
• Your claim may require additional paperwork.

What information do I need to File my KY Unemployment Insurance Claim?

To file your KY UI claim you will need:

• Your Social Security OR Alien Registration Number
• Your Date of Birth
• Your Complete Mailing Address
• Your Phone Number
• Your Employer Information (For the last 18 months)
• Your past employer Name, Mailing Address, Phone Number and Dates of Employment
• The reason you are no longer with EACH employer

Other Information you may need to file your KY Unemployment Insurance benefit.

• For out of state employment you will need a List of states in which you worked.
• For Temporary Agency work you will need the Name and Address of Temporary Agency.
• For Federal Government work you will need the Agency Name; Component name; Copy of your Standard Form (SF8, SF50).
• For being in the US Military you will need a Copy of your DD214 Member 4.
• For skilled trade union work you will need the Name of your contractor.

How am I eligible to qualify for KY unemployment insurance benefits? 

• You must be unemployed or underemployed through no fault of your own.
• You must be unemployed or working less than full-time.
• You must have earned enough money in KY Base Period to establish a valid claim.
• You must be able to work, available for work, and looking for work
• If not worked in Kentucky for last 18 months, you will need to apply in the state where you worked.

What is the Maximum KY unemployment insurance benefit I can claim?

• Kentucky UI benefits are paid weekly.
• Your benefit amount calculation is 1.1923% of your base period wages.
• The Base Period is a one-year period made up of four (4) calendar quarters.
• The the minimum rate is $39 per week and the maximum benefit amount is $569 per week.
• You may receive up to 26 weeks of UI benefits during a calendar year.
• Benefits are requested every 2 weeks.

How Can I Get My KY Unemployment insurance benefit payments?

Your UI benefit payments can be made through:

• Direct Deposit to your Bank
• OR through a UI Debit Card.

Where do I file my KY unemployment insurance benefit claim? 

• You can file your claim online at KCC.KY.GOV
• You can file by phone by calling 502-875-0442 or call Toll Free at 800-648-6057

Does Kentucky help me to find jobs while on unemployment benefits?

Yes! you can get employment assistance by logging on to Kentucky Career Center – Citizen Connect.

You can get job assistance in:

• Building your resume.
• Find a new job.
• Customize your job alerts.
• Explore your career pathway.

Kentucky Unemployment Insurance Call Center

Phone: (502) 564-2900

Hours: 8:00 AM – 8:00 PM E.S.T.

“Schedule an Appointment​” link.