Q) I’m trying to get hold of claim specialist for about 2 weeks now. I have been certifying for the last 8 weeks and have appealed about 2 months ago regarding not qualifying for PUA for my business also. Like David says above. No one answers or return calls.
A) I apologize that you are having difficulty reaching a claims specialist. Here are a few steps you can try:
- Check the unemployment agency’s website: Many unemployment agencies have updated their websites with information about wait times, alternative ways to reach a representative, and other important details.
- Try calling at different times: Try calling the unemployment agency at different times of day, including early mornings and evenings, when wait times may be shorter.
- Use alternative contact methods: If the phone lines are busy, try reaching out to the unemployment agency through their website, email, or social media channels.
- Check for updates: Keep checking the unemployment agency’s website for updates and news about changes to their operations, such as temporary closures or changes to their hours of operation.
If you are still unable to reach a claims specialist, you may want to consider reaching out to your state’s unemployment office, a local elected representative, or a legal aid organization for assistance.