I have been trying to file a unemployment insurance claim, like they don’t want you to do it

Q) I have been trying to file a unemployment insurance claim since Monday 2/27/23. It’s unbelievable, almost like they don’t want you to do it. I’ve asked for help which is always virtual , no real people! When I call number listed for Spartanburg SC unemployment recording says (restricted). Anyone out there that can help?

A) I’m sorry to hear that you’re having trouble filing for unemployment insurance. Unfortunately I do not have the authority to access or change state unemployment systems.

However, here are some possible ways to get assistance:

Contact the South Carolina Department of Employment and Workforce (DEW) directly by phone at (866) 831-1724. The lines are open from 8:00 am to 4:00 pm, Monday to Friday.

Contact DEW through their online portal at https://dew.sc.gov/individuals/apply-for-benefits. You can find answers to frequently asked questions or chat with a virtual assistant.

Contact your state representatives and senators to inquire about your situation and ask for assistance.

Consider reaching out to non-profit organizations that may be able to provide support during this difficult time.

I hope this information helps, and I wish you the best in resolving your issue.

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