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My account has been locked for a while now. I need my pin reset. I have no id, currently been trying to get one but I do have other things that can identify me. Please help me and thanks for your time.
I have been locked out of my account again, once from June 27 until Dec. 2/2021. I have tried to call every phone number there is, no answers. On Dec. 2/2021 I finally received an email from the DEO and my account was unlocked. But I missed several months of payments.
Now I am locked out again since May 2/2021. I have verified my identity several times, and all was approved. I have written so many letters to the DEO and kindly ask WHY?
No one every answered any of my letters.