I am having trouble with my Unemployment Benefit certification.

A) I’m sorry to hear that you are having trouble with your Unemployment Benefit certification. Certifying is the process of answering basic questions every two weeks that tells the unemployment agency that you’re still unemployed and eligible to continue receiving benefit payments. By certifying, you are declaring by law that you meet the eligibility requirements to collect benefits. If you do not receive a payment within 10 days of certifying, there may be an issue with your claim.

Some possible issues that could delay your payment are:

You did not report your work and earnings correctly.
You did not meet the work search requirements.
You have a pending eligibility issue or an overpayment.
You have not updated your contact information.

To resolve these issues, you should contact the unemployment agency in your state and provide any necessary information or documents. You can also check the status of your claim online or by phone