Tell Us Your Experience At Your Local Unemployment Office

Having received the Pandemic Unemployment Assistance PUA) for the last year, I noticed my payments had stopped. I’ve since learned I have to re-apply for regular Unemployment Insurance (UI) to be reinstated to the PUA program. At no stage was I informed of the requirement to re-apply. Fortunately, I read it on the GA DOL website. Now, one week after re-applying I have received an email that my claim has been received. I believe that GA DOL say that claims should be processed in 48 hours. I have had no monies since March 20th. I leave messages daily at the Cobb Cherokee Career Center. No one has every returned my messages, despite the fact that a pre recorded message assures that the GA DOL is there and listening. Clearly they are not. In fact I find the communication absolutely shocking as there has been none. You can imagine how frustrating this is, and imagine if I employed the same level of communication in my business, yes, I wouldn’t have any business, customers would go elsewhere. Sadly, I can’t go anywhere else, and instead left to the waiting game. Cobb Cherokee offices are closed to the public otherwise I would go see them in person. Despite the fact that GA is open for business, GA DOL employees are not.