i need help to apply for CA Unemployment benefit. i am not so computer literate, having a very hard time. how can i speak to someone to help me? I have been unemployed since beginning of dec, im 78 and need to filr, please help!!!

A) I understand your frustration and can definitely help you find assistance with applying for your CA Unemployment benefits. Here are some options:

1. Phone:

• California Employment Development Department (EDD): You can call the EDD directly at 1-800-300-5616. They are available Monday-Friday from 8:00 AM to 5:00 PM PST. Be prepared for potentially long wait times.
• EDD Language Assistance: If you need assistance in a language other than English, you can call the following numbers:
  • Spanish: 1-800-326-8937
  • Cantonese: 1-800-547-3506
  • Mandarin: 1-866-303-0706
  • Vietnamese: 1-800-547-2058
  • TTY: 1-800-815-9387

2. Online:

• File a UI Online claim: This is the fastest and most convenient way to file your claim. However, it does require some computer literacy. You can find instructions and access the online claim form here: https://edd.ca.gov/en/claims/
• Get help with UI Online: If you’re struggling with the online claim form, you can use the EDD’s online chat feature or call the EDD’s customer service line.

3. In-person:

• EDD Local Office: You can visit an EDD local office for assistance. You can find the nearest office by using the EDD’s office locator here: https://edd.ca.gov/office_locator/

Additional Resources:

• EDD website: The EDD website has a wealth of information about unemployment benefits, including eligibility requirements, how to file a claim, and how to appeal a denied claim. You can find the website here: https://edd.ca.gov/
• California Department of Aging: The California Department of Aging can provide additional resources and support for seniors, including help with applying for government benefits. You can find their website here: https://aging.ca.gov/

Tips:

• Gather your documents: Before you start your claim, gather all of the necessary documents, such as your Social Security number, driver’s license number, and pay stubs from your previous employer.
• Be patient: The EDD is currently experiencing high call volumes due to the pandemic. Be prepared for wait times if you call.
• Don’t give up: If you’re having trouble filing your claim, don’t give up. There are many resources available to help you.

I hope this information is helpful.