Since the new UI authentication process, my eligible weeks have only showed up one time.

Q) Since the new UI authentication process, my eligible weeks have only showed up one time. I need some assistance as my balance is $9350. Please advise to the status of my account and how I can continue claiming benefits.

A) If you are having issues with your unemployment insurance (UI) benefits and your eligible weeks have only showed up once, here are some steps you can take to resolve the issue:

1. Check the status of your claim: Log into your account and review the status of your claim to see if there have been any updates or changes.
2. Contact the UI office: If you are unable to find any information online, you can contact the UI office by phone or email to inquire about the status of your claim and the missing eligible weeks.
3. Provide additional information: If there is a discrepancy in your claim, you may be asked to provide additional information or documentation to resolve the issue.
4. Appeal the decision: If you disagree with a decision made by the UI office, you can file an appeal. You will need to follow the steps outlined by the UI office for filing an appeal and provide any necessary documentation.

It’s important to stay in contact with the UI office and provide any information or documentation they may need to resolve the issue. If your balance is $9350, it’s recommended to seek assistance as soon as possible to avoid any potential delays in receiving your benefits.