I have tried numerous times at the Weatherford Unemployment Agency to collect my benefits. They have done the run around for over 12 weeks now. Always a different excuse. I am a single mother with 3 children and this is just not acceptable. At last check, they told me my card would be in the mail in 7-10 business days and it has been 18 days. Their phones are always busy, maybe one person should answer once in a while.

I understand your frustration. It is unacceptable for a government agency to treat people this way, especially when they are in need of assistance.

Here are some steps you can take to try and resolve this issue:

  1. Keep records of your communications with the agency. This includes the dates and times of your calls, the names of the people you spoke with, and the details of any conversations.
  2. File a complaint with the agency. You can usually do this online or by mail. Be sure to include all of the relevant information, such as your name, case number, and the dates of your attempts to contact the agency.
  3. Contact your local elected officials. Your state representative or senator may be able to help you resolve this issue.
  4. Reach out to a consumer protection agency. There are many organizations that can help you file a complaint and get the assistance you need.
  5. As a last resort, you may want to consider legal action. An attorney can help you determine if you have a case against the agency.

It is important to be persistent and not give up. You deserve to receive the benefits that you are entitled to.

Here are some additional tips:

  • Be polite but firm when you speak to agency representatives.
  • Explain your situation clearly and concisely.
  • Be prepared to provide documentation to support your claim.
  • Follow up on your complaint regularly.

I hope this information is helpful.

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