I have been unemployed since March 31, 2023; file every week. Every time I talk to someone at the inquiry line, I am told NOBODY has even been assigned to my case. Can someone please, please look into this?

Q) I have been unemployed since March 31, 2023; file every week. Every time I talk to someone at the inquiry line, I am told NOBODY has even been assigned to my case. Can someone please, please look into this? I am 63 years old & unexpectedly was layed off from my job; need help! Will going to the local career center help at all? Can they give me anymore information? This is so frustrating! Thank you!

A) I’m sorry to hear that you’re having trouble getting your unemployment benefits. It sounds like you’ve been trying to get help from the inquiry line, but they haven’t been able to give you any information. I understand how frustrating that must be.

I think it’s a good idea to go to the local career center. They may be able to give you more information about your case and help you get in touch with someone who can help. They may also be able to give you some tips on how to find a new job.

Here are some other things you can do:

• Keep filing your weekly claims. This is important, even if you haven’t been assigned a caseworker yet.
• Try calling the inquiry line again at different times of day. Sometimes you may have better luck getting through to someone if you call during off-peak hours.
• Write a letter to your state’s unemployment agency. Explain your situation and ask for help in getting your case assigned to a caseworker.

I hope this helps!