“I applied on April 13th and all I keep seeing on my claim is that my claim is pending awaiting adjudication. Should I call or go to the main office to find any further information on my claim?”

It’s common for Florida unemployment claims to be pending adjudication, and it can take some time. The Florida Department of Economic Opportunity (now FloridaCommerce) states they usually make a determination within two to six weeks of filing your claim. Since you applied on April 13th, and it’s mid-June, you’re certainly past that initial timeframe.

“Pending adjudication” means that FloridaCommerce is reviewing your claim for any issues related to your job separation, and to determine if you are able and available to work. They may need more information from you or your former employer.

What you should do:

1. Continue requesting benefits: This is crucial! Even while your claim is pending, you must continue to request benefits every two weeks to show you are still unemployed and seeking work. If your claim is eventually approved, you will receive payments for the weeks you claimed.
2. Check your CONNECT inbox regularly: The adjudicator might contact you by phone, email, or through your Reconnect inbox for “fact-finding forms.” These forms are essential for resolving any issues. Respond to them accurately and by the due date.
3. Call the Reemployment Assistance Hotline: Given the time that has passed, it’s definitely advisable to call them.
   • Reemployment Assistance Hotline: 1-800-204-2418
   • Another number for Reemployment Assistance Customer Service: 1-833-FL-APPLY (1-833-352-7759)
   The best times to reach an agent are generally Wednesday – Friday, 8:00 a.m. to 10:30 a.m. or 4:00 p.m. to 5:00 p.m. Eastern Time. Be prepared to wait, but it’s the most direct way to get an update on your specific claim.
4. Contact your local CareerSource office: While the unemployment claims are handled by FloridaCommerce, CareerSource Pinellas (your local office in St. Petersburg) can sometimes offer assistance or guidance.
   • CareerSource Pinellas: (727) 524-4344
   • There is a CareerSource office in St. Petersburg at 3420 8th Avenue South. While their main role is job assistance, they may be able to help with general questions or point you in the right direction. However, direct adjudication issues are typically handled by the state hotline.

Should you go to the main office?

Generally, it’s more efficient to handle these issues over the phone or through your online account. Unemployment offices often have limited staff for in-person claim inquiries, and direct contact with an adjudicator is usually done remotely. Calling the hotline is usually the most effective way to speak with someone who can access your claim details.

In summary: Your priority should be to continue requesting benefits and to call the Reemployment Assistance Hotline to inquire about the status of your adjudication and if any further action is required from you.