Do you have a Question about Unemployment?

I file my weekly certification every week & the employer I worked for has made it impossible for me to get unemployment by saying things about me that is not true. I worked at the place for 11 years & the way he fired me was by a phone call. He told me that he no longer needed my services & that he appreciated all the work I did for him. I worked other employees shifts that did not show up plus my shift as well. I also worked my shift & stayed until 11 pm on account someone either called in or didn’t show. This is not right. SO if i need to do a hearing how do I go about it?