Monroe NC Unemployment Career Center Office

NCWorks Career Center- Union County
1125 Skyway Drive
Monroe, NC 28110
Phone: (704)283-7541 Ext:
Fax: (704)283-1854
Days/Hours of operation: M- F 8:00am-4:30pm;
closed 12pm-1pm daily.
Closes the 3rd Friday of each month at 12 noon.
Map Address
Job Seeker Services:
Free WiFi
Employment Planning
Career Assessment & Counseling
On-site & Virtual Workshops
Computer / Internet Access
Phone, Fax & Copy
Community Resource Referrals
Job Matching
Career Fairs & Hiring Events

Monroe NC Unemployment Career Center Office provide individuals seeking employment all the latest tools to find and keep that special job. Employers will find assistance in recruiting new employees including a national job listing network, applicant screening, and space in the centers to conduct testing and employment interviews.

What help can I get in NC to find a job while on UI benefits?  

NC Works has many local career centers that can assist you in finding jobs.

Services available includes: 

  • Job search portal
  • Resume Builder
  • Virtual recruiter
  • Explore Careers
  • Locate training/workshop and education programs
  • Locate Employer Recruitment Events

How do I apply for North Carolina Unemployment Insurance benefits?

The best way to apply for your UI benefits is Online at NC Division of Employment Security website

Online Services includes:

  • File your claim for unemployment benefits
  • Complete your Weekly Certifications
  • Check your Claim Status

What information do I need to file for my UI benefits in NC?

  • Your Social Security Number.
  • Information on your last employer; separation reason, vacation or severance pay you received, or entitled to receive.
  • Retirement pay information if retired
  • Your bank routing number and account number for directly deposited. If select selected payments will be on a DES debit card.
  • Your work history for the past two years.
  • Alien number and expiration date for non citizens
  • SF-50 form, SF-8 form, pay stub(s) or W-2 if you worked for Federal Government. 
  • Your DD214, Member 4 Copy if Former Military Personnel

What are the Eligibility Requirements to qualify for NC Unemployment Insurance benefits?

  • You must be unemployed due to no fault of your own 
  •  You must have earned sufficient wages to establish a claim.
  •  You must be physically able, available and actively seeking work.
  •  You must register with NCWorks Online

What is the Maximum UI benefits I can get in North Carolina?

  • The maximum you can be paid in UI benefits is $350.
  • The maximum weeks you can get UI benefits is 12 weeks.

How can I get help applying for NC UI benefits?

  • For Online help you can call the Customer Call Center at 1-888-737-0259.
  • If you don’t have access to a computer Call 1-888-737-0259

How can I file an appeal on my UI benefits claim in NC?

  • To file an appeal you must file online through the DES online benefits system
  •  Information on your appeal rights will found on your Determination Letter.

How can I contact NCWorks Career Center?

  • You can call at 1-855-NCWorks (855-629-6757)

How can I contact North Carolina Division of Employment Security

North Carolina Division of Employment Security

Phone: 888-737-0259.

Mailing address:
P.O. Box 25903
Raleigh, NC 27611-5903

DES Central Office Location:
700 Wade Avenue
Raleigh, NC 27605

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