no money since beginning of October. I’ve lost my job

I was a server at a restaurant when covid pandemic started. My employer was forced to close due to state/ nationwide pandemic curfew. That was in March, I’m told my unemployment will be backdated & I will receive $. I recently in the beginning of October, I hd to switch to pua & the connect system is messed up. Now I haven’t been able to claim my benefits, so no money since beginning of October. I’ve lost my job, rental home, car & desperately need my back benefits as well as my current , I call unemployment twice a week at least to get information as to when the problem will be fixed. Im trying to support my family. When I call Im told they are aware of the problem, its not just me & I don’t need to call, they are working on it. Who can help then?? Apparently I don’t qualify for the cares act assistance that was just advertised in Sarasota county to help with back bills. I’ve already lost everything & no help to move into a place or get another car!!! I’m frustrated, who can help my family?