Queensbury NY Unemployment Career Center Office
| Saratoga-Warren- Washington Counties One Stop Career Center of Warren County Northway Plaza Queensbury, NY 12804 P: 518-743-0925 F: 518-743-0828 Hours: M-F: 8:30 a.m. – 5:00 p.m. Parking: Lot Public Transit Access: Bus  | Services: Find A Job Unemployment Benefit Help File Your First Claim Help Certify for Benefits Help Career Development Apprenticeship Programs Shared Work Program Explore careers  | 
Queensbury NY Unemployment Career Center Office provide individuals seeking employment all the latest tools to find and keep that special job. Employers will find assistance in recruiting new employees including a national job listing network, applicant screening, and space in the centers to conduct testing and employment interviews.
How do I qualify for NY unemployment insurance benefits?
To qualify for NY UI benefits you must:
- Have enough employment to establish a claim
 - Have lost employment through no fault of your own
 - Be ready, willing, and able to work and
 - Be actively seeking work
 - Have worked in New York State within the last 18 months
 - Be authorized to work in the US and were authorized to work when you lost your job.
 - You can File a claim even if you are uncertain
 
How much UI benefits can I get In NY
- You can use NY Benefit Calculator to estimate your UI benefits.
 
What documents do I need to apply for NY unemployment insurance benefits?
These are documents you need to apply for NY UI benefits:
- Your Social Security number
 - Your driver license or Motor Vehicle ID card
 - Your complete mailing address and zip code
 - Your phone number
 - Your Alien Registration card number (if you are not a US Citizen)
 - Names and addresses of all your employers for the last 18 months.
 - Your recent Employer Registration number or Federal Employer Identification Number (FEIN)
 
What is the best way to file my New York unemployment Insurance benefit claim?
- The best way to file a new claim for NY unemployment insurance is through their online filing system.
 - Apply by phone by calling 888-209-8124
 - Call the Telephone Claim Center at (888) 783-1370
 - Certify your benefits weekly by calling 888-581-5812.
 - If you are hearing-impaired Call the Telephone Claim Center at (888) 783-1370
 - If you use Telephone Device for the Deaf (TTY/TDD) equipment call (800) 662-1220 and ask the operator to call the Telephone Claim Center at (888) 783-1370
 - Call 311 and ask for New York State Unemployment Insurance assistance.
 
What is the Maximum UI benefit I can receive in New York?
- The current maximum weekly benefit rate in NY is $504.
 - You can get up to 26 weeks of benefits while you are unemployed.
 - Your benefit is calculated based your actual high calendar quarter.
 
Does NY help me to find a job while on UI benefits?
Yes! You can use NY State Job Bank to find employment.
Services Available:
- Create/Login to Your Account
 - Job Seeker Desktop
 - Post Your Resume
 - New York State Career Centers
 - Job Search Agents
 - Career Planning Information Veteran Resources
 - Unemployment Assistance
 - Job Fairs and Recruitment
 
Are their additional help I can get while being unemployed in NY?
You can apply for additional help on Access NYC. Assistance can include:
- Cash & Expenses
 - City ID Card
 - Enrichment
 - Food
 - Housing
 - Work
 - Child Care
 - Education
 - Family Services
 - Health
 - Help for People with Disabilities
 
How do I contact NY Department of Labor?
Contact NY Department Of Labor
General Inquiries
By Mail:
NYS Department of Labor
Building 12
W.A. Harriman Campus
Albany, NY 12226
By Phone: (518) 457-9000 | (888) 4-NYSDOL (888-469-7365) | 711 TTY/TTD
It sounds frustrating when you can’t get through on the phone. The number you called, 888-209-8124, is the correct number for the New York State Department of Labor’s Telephone Claims Center, which handles unemployment claims for the entire state, including Queensbury, NY.
Here’s some information that might help you get through:
1. Try the main Telephone Claims Center number again:
1-888-209-8124 (toll-free)
Hours: Monday – Friday, 8:00 AM – 5:00 PM.
Note: There may be considerable wait times due to high call volume.
2. Consider filing online:
The New York State Department of Labor strongly encourages filing online as it’s often faster and more efficient.
You’ll need to create or sign in to your NY.gov account.
Visit the NYSDOL website: https://dol.ny.gov/how-do-i-file
3. If you have trouble getting through the main line, here are some alternative strategies to try to reach a person:
Governor’s Office: Some users have reported success by calling the Governor’s Office and asking to be transferred to unemployment benefits. The number for the Governor’s line is 518-474-8390.
NY Claims Advocate number: Another reported number for getting to a person is 1-855-528-5618. Go through the prompts and select the option to speak to a person (often the last option).
Hearing Impaired: If you are deaf or hard of hearing and using a relay service, your relay operator can call 888-783-1370. If you use a TTY/TDD, call a relay operator first at 800-662-1220 and ask them to call 888-783-1370.
4. Be prepared with your information:
Regardless of how you file (online or by phone), have the following information ready:
Social Security number
Driver license or Motor Vehicle ID card number (if you have one)
Complete mailing address and zip code
A phone number where they can reach you from 8 am-5 pm, Monday – Friday
Your Alien Registration card number or work authorization card (if applicable)
Names and addresses of all your employers for the last 18 months, including those in other states
Employer Registration number or Federal Employer Identification Number (FEIN) of your most recent employer (found on your W-2 forms)
Your copies of forms SF8 and SF50, if you were a federal employee.
If you choose direct deposit, your bank routing and checking account numbers.
5. Queensbury is in Warren County. While there isn’t a specific “Queensbury unemployment center” with a separate phone number for filing claims, the Warren County Career Center is a local resource that might be able to offer general assistance or guidance, though they do not handle direct claims.
* Warren County Career Center:
* Phone: (518) 743-0925
* Email: glensfalls.does@labor.ny.gov
* Address: 333 Glen Street, Suite 300, Glens Falls, NY 12801
Remember that patience is key when dealing with unemployment claims, as call volumes can be very high. Good luck with your claim!