My company is having layoffs and it may happen to me. I was signing to see if I am UI benefit registered and I am. I forgot my password and the phone numbers associated with texting me are no longer. How can I update my phone number?
September 7, 2023
A) I understand that you are concerned about your employment status and want to make sure that you are able to receive unemployment benefits if you are laid off. Here are the steps on how you can update your phone number for your UI benefits account:
- Call the UI benefits customer service number. The phone number will vary depending on your state, so you can find it by searching for “UI benefits customer service number” and your state name.
- When you call, tell the customer service representative that you need to update your phone number. They will ask you for your old phone number and your new phone number.
- The customer service representative will update your phone number in their system.
- You will receive a confirmation email or text message with your new phone number.
Here are some additional things to keep in mind:
- You may also be able to update your phone number online. However, the exact process will vary depending on your state.
- If you are unable to reach the UI benefits customer service number, you can try sending them an email. However, this may take longer to process.
- It is important to keep your contact information up to date with the UI benefits office so that you can receive important notifications about your claim.