IM TRYING TO FILE A NEW CLAIM, TRYING TO FIND SOME HELP
Q) IM TRYING TO FILE A NEW CLAIM I WENT THUR THE ID PRECESS BUT WHEN I GO TO FILE IT SAYS THAT MY SS NUMBER AS A ACCOUNT I TRIED TO GO TO FORGOT PASSWORD BUT NO EMAIL IM DESPREATLY TRYING TO FIND SOME HELP IVE BEEN ON HOLD DISCONNECT NUMBER DROP CALLS PLZ HELP ME
A) I’m sorry to hear that you’re having trouble filing a new unemployment claim. It’s understandable that waiting on hold for a long time or experiencing dropped calls can be frustrating. Here are a few steps you can take to try to resolve the issue:
- Try logging in to your account using your Social Security Number. If you are receiving an error message indicating that your SSN is associated with an account, you may need to reset your password or unlock your account.
- If you are unable to reset your password or sign in to your account, try contacting the unemployment office by phone or email. Be sure to have your SSN and other identification documents on hand when you call, as the representative may need to verify your identity.
- If you are unable to reach the unemployment office by phone or email, you may need to visit an unemployment office in person. Be sure to bring your identification documents with you, as well as any other relevant documentation related to your unemployment claim.
I hope this information helps, and I wish you the best of luck in resolving this issue.
If you need assistance filing your unemployment benefits in Florida because of computer processing issues you should call 1-800-681-8102 for assistance.