I want to change my appointment at the unemployment office.

Q) Made an appointment on a day and time I am supposed to be at work. Cannot do it. Then try to only ask a question and no one knows anything so why bother. Way to treat a veteran

A) I’m sorry to hear about your frustrating experience. It’s understandable that you would be disappointed if you had to miss work to attend an appointment that may not have been helpful. If you need assistance or have questions regarding a specific matter, it may be helpful to reach out to the appropriate organization or agency for assistance. Depending on the nature of your question or concern, there may be resources available specifically for veterans that you can utilize. It’s important to remember that customer service representatives may not always have all the information you need but they are there to assist you to the best of their ability.

Appointments are now available by phone for individuals who need unemployment insurance assistance in most states. You must provide a valid phone number where you can be reached when scheduling your appointment. Please be aware not all issues can be resolved on the same day.

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